Terms of service

Terms of Service
Overview
Welcome to Chill Neck Fan! Throughout these Terms, "we," "us," and "our" refer to Chill Neck Fan. Chill Neck Fan operates this store and website—including all related information, content, features, tools, products, and services—with the aim of providing you (the customer) with a curated shopping experience (hereinafter referred to as the "Service"). Chill Neck Fan is powered by Shopify, which enables us to provide the Service to you.
The following terms and conditions, together with any policies referenced herein (collectively referred to as the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.

Section 1 – Access and Accounts
By agreeing to these Terms of Service, you represent that you have reached the age of legal majority in your state or province of residence, and that you have consented to allow any of your minor dependents to use the Service on devices owned, purchased, or managed by you.
To use the Service—including accessing or browsing our online store, or purchasing any products or services we offer—we may require you to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide within our store is accurate, current, and complete, and that you possess all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 – Our Products
We have made every effort to display our products and services accurately within our online store. However, please note that colors or product appearances may differ from what is displayed on your screen, depending on the type of device you use to access the store, as well as your device's specific settings and configuration.
We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations, nor do we guarantee that they will correspond exactly to the content displayed or presented in our online store.
All product descriptions are subject to change at any time without prior notice; we reserve the right to the final interpretation of all product descriptions. We reserve the right to discontinue the sale of any product at any time, and we may, in our sole discretion, limit the quantities of any products offered to any person, geographic region, or jurisdiction.

Section 3 – Orders
When you place an order, you are making an offer to purchase. Chill Neck Fan reserves the right, in its sole discretion, to accept or decline your order for any reason whatsoever. Your order is considered accepted only upon confirmation of acceptance by Chill Neck Fan. We must receive and process your payment before accepting your order. Please review your order carefully before submission; once an order has been accepted, Chill Neck Fan may be unable to accommodate requests for cancellation. If we decline, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Purchased items may be returned or exchanged only in accordance with our Refund Policy [Link].
You represent and warrant that the items you purchase are for your personal or household use only and are not intended for commercial resale or export.

Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without prior notice. The final price for any product or service shall be the price in effect at the time you place your order, as specified in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping charges, handling fees, customs duties, or import fees.
Prices published in our online store may differ from prices found in physical retail locations, third-party online stores, or other outlets. We may, from time to time, offer promotional programs for our services; such promotions may affect pricing and are subject to terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotional terms shall govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information—including your email address, credit card numbers, and expiration dates—so that we may complete your transactions and contact you as necessary.
You represent and warrant that: (i) the credit card information you supply is true, correct, and complete; (ii) you are legally authorized to use the credit card provided for the purchase; (iii) your credit card company will honor the charges incurred by you; and (iv) you will pay the charges incurred by you at the published prices, including all applicable shipping, handling, and tax charges (if any). Article 5 – Shipping and Delivery
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Title to and the risk of loss for the products pass to you upon our delivery of the products to the carrier.

Article 6 – Intellectual Property
Our Services—including, but not limited to, all trademarks, brand names, text, display content, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement—are owned by Chill Neck Fan, its affiliates, or its licensors, and are protected by United States and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing contained herein shall be construed as granting, by implication, estoppel, or otherwise, any license or right under any patent, trademark, copyright, or other intellectual property right of Chill Neck Fan, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Chill Neck Fan reserves all rights not expressly granted in these Terms.
The Chill Neck Fan name, logo, product and service names, designs, and slogans are trademarks of Chill Neck Fan or its affiliates or licensors. You may not use such trademarks without the prior written permission of Chill Neck Fan. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.
Article 7 – Optional Tools
You may be provided with access to third-party tools, which we neither monitor nor control, and over which we have no input.
You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We are not liable for any liability arising from or related to your use of optional third-party tools.

You use any optional tools provided on this website at your own risk and responsibility, and you should ensure that you have understood and agreed to the terms of the tools provided by the relevant third-party providers.

We may also provide new features through the Service in the future (including the release of new tools and resources). Such new features shall also be considered part of the Service and subject to these Terms of Service.

Article 8 - Third-Party Links

This Service may contain materials and website links (including any embedded third-party features) provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave this Service to access such materials or third-party websites, you do so at your own risk.

We are not liable for any damage or loss caused by your access to any third-party website, or by purchasing or using any products, services, resources, or content on any third-party website. Please carefully read the policies and practices of third parties and ensure that you understand their content before making any transaction. For complaints, claims, doubts, or questions regarding third-party products and services, please contact the third party directly.

Article 9 - Relationship with Shopify

[To Merchants: This section accurately describes your relationship with Shopify and your store. Please do not delete or modify it.] Chill Neck Fan is powered by Shopify, enabling us to provide services to you. However, any sales and purchases you make in our store are made directly with Chill Neck Fan. By using this service, you acknowledge and agree that Shopify is not liable for any sales between you and Chill Neck Fan, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with Chill Neck Fan.

Article 10 - Privacy Policy
All personal information we collect through this service is governed by our Privacy Policy, which you can view here [link]. Some personal information may be governed by Shopify's Privacy Policy, which you can view here. By using this service, you acknowledge that you have read these Privacy Policies.

As this Service is hosted by Shopify, Shopify collects and processes your personal information regarding your access to and use of this Service in order to provide and improve the Service for you. Information you submit to this Service will be transmitted to and shared with Shopify, as well as potentially with third parties located in countries or regions outside of your place of residence, for the purpose of providing services to you. Please review our Privacy Policy [Link] for further details on how we, Shopify, and our partners use your personal information.

Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other materials (collectively, "Feedback"), you hereby grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose (including commercial purposes). For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, as well as to fulfill our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that: (i) you own or have obtained all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives received in exchange for submitting the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to (1) keep your Feedback confidential; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback.
We reserve the right (though not the obligation) to monitor, edit, or remove any content that we, in our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, nor will it contain any computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any other person, or otherwise mislead us or third parties as to the origin of any Feedback. You bear full responsibility for any feedback you provide and for the accuracy thereof. We assume no liability for any feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions
Occasionally, there may be information on the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

Section 13 – Prohibited Uses
You may access and use the Service only for lawful purposes. You may not access or use the Service, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to disseminate false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with these Terms; (g) to send or cause to be sent any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Chill Neck Fan, Shopify, or users of the Service, or expose them to liability. Furthermore, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (b) reproduce, duplicate, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or (e) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. If we determine, in our sole discretion, that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

Section 14 - Termination
We may, in our sole discretion, terminate this Agreement or your access to the Service (or any part thereof) at any time without prior notice; you remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive termination.

 

Article 15 - Disclaimer of Warranties; Limitation of Liability
The information provided by this Service is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of the information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of any of its contents.
Except as expressly provided otherwise by Chill Neck Fan, the Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties or other warranties, so the above disclaimer may not apply to you.

Article 16 - Limitation of Liability
To the maximum extent permitted by law, in no case shall Chill Neck Fan, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors—or Shopify and its affiliates—be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Section 17 - Indemnification
You agree to indemnify, defend, and hold harmless Chill Neck Fan, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorneys' fees) payable to any third party arising out of or resulting from: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any indemnifiable claim; however, even if we fail to provide timely notice, you shall remain obligated to the extent that you do not suffer material prejudice as a result. We may control the defense and settlement of such claims at your expense—including the selection of counsel—but we will not settle any claim that imposes a non-monetary obligation on you without your consent (which you shall not unreasonably withhold). You agree to cooperate in the defense of any indemnifiable claim, including by providing relevant documentation.

Section 18 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 19 - Waiver; Entire Agreement
The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. Article 20 - Assignment
You may not delegate, assign, or transfer this Agreement, or any of your rights or obligations under these Terms, without our prior written consent; any such attempted action shall be null and void. We may assign, transfer, or delegate these Terms, as well as our rights and obligations, without obtaining your consent or providing you with notice.

Article 21 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the federal and state or regional courts located where Chill Neck Fan is headquartered. You and Chill Neck Fan agree to submit to the venue and personal jurisdiction of such courts.

Article 22 - Headings
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

Article 23 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law; such changes shall become effective on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Article 24 - Contact Information
Questions regarding the Terms of Service should be sent to us at dingmeiyue2003@163.com.
Our contact details are as follows:
Chill Neck Fan
support@airhvn.com
Company address available upon request.
Email support only.